by Carol Wain | Mar 31, 2014 | Shows
The Reinvention Show (https://TheReinventionShow.com) is the one and only show that inspires, educates and entertains you on your journey to reinvention. In this week’s show Carol Wain, host, collaborates with The Reinvention Show Resident Expert, Stephen Hobbs and...
by Carol Wain | Feb 2, 2014 | Business Reinvention, comfort zone, Personal Reinvention, reinvention, travel, trips
What is it about traveling to far off destinations that is so ingrained in our humanity? From the beginning of time, our species has traveled to populate the planet. Later, explorers set off to discover “new worlds” and today travelling from one continent to another...
by Carol Wain | Jan 20, 2014 | Business Reinvention, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, F.O.R.C.E. Formula, Foundation, Marketing, Operations, Reach
The F.O.R.C.E. Formula™ is all about creating more profit from your current success. It covers 5 areas of your business F = Foundation O = Operations R = Reach C = Customer Experience E = Employee Experience Foundation – Are You and Your Business Aligned? In my 18...
by Carol Wain | Jan 13, 2014 | Business Reinvention, Business Transformation, Personal Reinvention, personal transformation, reinvention, STAR Reinvention
People ask me all the time “What is the difference between reinvention and adaptation?” and my answer is that adaptation is like a chameleon whereas reinvention is like a caterpillar. The chameleon adapts and changes according to its surroundings yet you always...
by Carol Wain | Dec 10, 2013 | Business Reinvention, Customer Engagement, Customer Experience, Employee Engagement, West Jet
Learn a Customer Experience and Employee Engagement Lesson (While also learning about great PR!) WestJet knocks one out of the park for its customers and its employees! Check out the video and see what elements you can do in your own business to improve your customer...